B2 الاستماع

B2الأعمال15 دقيقة

التفاوض على طلب أثاث

Negotiating a furniture order

عميلة وصانع أثاث يناقشان هاتفيًا السعر والتسليم وشروط طلب كبير.

قبل الاستماع

ستسمع مكالمة هاتفية بين بريا، التي تشتري أثاثًا لمبنى جديد لمدرسة لغات، وماركو، صاحب ورشة أثاث. غالبًا ما تتضمن المفاوضات عروضًا وشروطًا ورفضًا مهذبًا، لذا استمع إلى ما يريده كل شخص وما هو مستعد للتنازل عنه.

quoteاسم
بيان مكتوب بتكلفة عمل أو منتجWe asked three builders for a quote.
guaranteeاسم
وعد بإصلاح المنتج أو استبداله إذا تعطلThe fridge comes with a two-year guarantee.
assemblyاسم
عملية تجميع أجزاء شيء ما معًاThe price includes delivery and assembly.
run something past someoneعبارة
أن تخبر شخصًا بخطة ليبدي رأيه أو موافقتهI'll run the idea past my manager tomorrow.
put something in writingعبارة
أن تسجّل عرضًا أو اتفاقًا بشكل رسميCould you put that offer in writing, please?

استمع · 1:47

A call about the desk order

السرعة
عرض النص المكتوب (جرّب الأسئلة أولًا)

Priya: Thanks for sending the quote, Marco. We're very happy with the quality of the samples, but I have to be honest: at one hundred and fifty per desk, you're the most expensive of the three suppliers we've spoken to.

Marco: I appreciate your honesty. Our price reflects the fact that we use solid oak and offer a ten-year guarantee. But I understand you're working to a budget. What figure did you have in mind?

Priya: Ideally, one hundred and twenty-five.

Marco: I'm afraid that would be below what it costs us to make them. However, if you ordered the matching chairs as well, I could bring the desks down to one hundred and forty.

Priya: That's an interesting offer, but chairs weren't part of our plan. Can we talk about delivery? The new building opens on the first of September, and all one hundred and twenty desks need to be in place by then.

Marco: That's where it gets tricky. The workshop is very busy over the summer. Realistically, we could deliver eighty by the end of August and the remaining forty in mid-September.

Priya: That's not ideal. We'd have classes starting in rooms with no furniture.

Marco: Then let me suggest this. If you can confirm the order by Friday, I'll ask my team to work two extra weekends, and we'll deliver everything by the twenty-eighth of August. I could only come down to one hundred and forty-five, though, because of the extra hours.

Priya: So, one hundred and forty-five per desk, everything delivered on time, and the same guarantee?

Marco: Exactly. And we'll include assembly at no extra cost.

Priya: Well, free assembly would save us quite a lot. I'll need to run it past our finance director, but I think we can work with that. I'll call you back on Thursday.

Marco: Great. I'll put it all in writing this afternoon.

التمرين 1 من 2

متابعة التفاوض

استمع إلى المكالمة الهاتفية. اختر أفضل إجابة.

  1. What is the outcome of the call?

  2. How does Marco explain his original price?

  3. Why does Marco refuse Priya's first figure?

  4. What does Marco ask for in return for his first lower price?

  5. What is Priya's main concern about delivery?

  6. How will Marco manage to deliver everything on time?

  7. What does Priya imply when she says she needs to run the offer past the finance director?

  8. How does Priya react to the offer of free assembly?

تمت الإجابة عن 0 من 8

التمرين 2 من 2

الأرقام والتفاصيل

استمع مرة أخرى واكتب الكلمة أو الرقم الناقص. يمكنك كتابة الأرقام بالكلمات أو بالأرقام.

  1. Marco's original price is per desk.

  2. Marco's desks come with a guarantee of years.

  3. The school needs desks in total.

  4. Priya must confirm the order by .

  5. Everything will be delivered by the of August.

  6. The final price they discuss is per desk.

تمت الإجابة عن 0 من 6

المصدر

نص أصلي من Joy English، يقرؤه أصوات تحويل النص إلى كلام مفتوحة المصدر (Kokoro-82M، Apache-2.0).

المستويات مجرد اقتراحات. وجدت خطأ؟ أخبرنا عبر صفحة اتصل بنا.