B2Negocios15 min
Negociar un pedido de muebles
Negotiating a furniture order
Una clienta y un fabricante de muebles hablan por teléfono del precio, la entrega y las condiciones de un pedido grande.
Antes de escuchar
Vas a escuchar una llamada telefónica entre Priya, que compra muebles para el edificio nuevo de una escuela de idiomas, y Marco, dueño de un taller de muebles. En las negociaciones suele haber ofertas, condiciones y rechazos educados, así que escucha qué quiere cada uno y a qué está dispuesto a renunciar.
- quotesustantivo
- presupuesto: declaración por escrito de cuánto costará un trabajo o un productoWe asked three builders for a quote.
- guaranteesustantivo
- garantía: promesa de que un producto se reparará o se sustituirá si se rompeThe fridge comes with a two-year guarantee.
- assemblysustantivo
- montaje: el proceso de unir las piezas de algoThe price includes delivery and assembly.
- run something past someoneexpresión
- consultar: contar un plan a alguien para que dé su opinión o su aprobaciónI'll run the idea past my manager tomorrow.
- put something in writingexpresión
- formalizar: poner por escrito una oferta o un acuerdo de forma oficialCould you put that offer in writing, please?
Escuchar · 1:47
A call about the desk order
Mostrar la transcripción (prueba primero las preguntas)
Priya: Thanks for sending the quote, Marco. We're very happy with the quality of the samples, but I have to be honest: at one hundred and fifty per desk, you're the most expensive of the three suppliers we've spoken to.
Marco: I appreciate your honesty. Our price reflects the fact that we use solid oak and offer a ten-year guarantee. But I understand you're working to a budget. What figure did you have in mind?
Priya: Ideally, one hundred and twenty-five.
Marco: I'm afraid that would be below what it costs us to make them. However, if you ordered the matching chairs as well, I could bring the desks down to one hundred and forty.
Priya: That's an interesting offer, but chairs weren't part of our plan. Can we talk about delivery? The new building opens on the first of September, and all one hundred and twenty desks need to be in place by then.
Marco: That's where it gets tricky. The workshop is very busy over the summer. Realistically, we could deliver eighty by the end of August and the remaining forty in mid-September.
Priya: That's not ideal. We'd have classes starting in rooms with no furniture.
Marco: Then let me suggest this. If you can confirm the order by Friday, I'll ask my team to work two extra weekends, and we'll deliver everything by the twenty-eighth of August. I could only come down to one hundred and forty-five, though, because of the extra hours.
Priya: So, one hundred and forty-five per desk, everything delivered on time, and the same guarantee?
Marco: Exactly. And we'll include assembly at no extra cost.
Priya: Well, free assembly would save us quite a lot. I'll need to run it past our finance director, but I think we can work with that. I'll call you back on Thursday.
Marco: Great. I'll put it all in writing this afternoon.
Ejercicio 1 de 2
Sigue la negociación
Escucha la llamada telefónica. Elige la mejor respuesta.
Ejercicio 2 de 2
Números y detalles
Escucha otra vez y escribe la palabra o el número que falta. Puedes escribir los números con palabras o con cifras.
Marco's original price is per desk.
Marco's desks come with a guarantee of years.
The school needs desks in total.
Priya must confirm the order by .
Everything will be delivered by the of August.
The final price they discuss is per desk.
Fuente
Guion original de Joy English, leído por voces sintéticas de código abierto (Kokoro-82M, Apache-2.0).
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