B2Bisnis15 menit
Menegosiasikan pesanan furnitur
Negotiating a furniture order
Seorang klien dan pembuat furnitur membahas harga, pengiriman, dan syarat untuk pesanan besar lewat telepon.
Sebelum menyimak
Kamu akan mendengar percakapan telepon antara Priya, yang membeli furnitur untuk gedung sekolah bahasa baru, dan Marco, pemilik bengkel furnitur. Negosiasi sering melibatkan penawaran, syarat, dan penolakan yang sopan, jadi simak apa yang diinginkan masing-masing pihak dan apa yang rela mereka lepaskan.
- quotekata benda
- pernyataan tertulis tentang berapa biaya suatu pekerjaan atau produkWe asked three builders for a quote.
- guaranteekata benda
- janji bahwa produk akan diperbaiki atau diganti jika rusakThe fridge comes with a two-year guarantee.
- assemblykata benda
- proses menyatukan bagian-bagian suatu bendaThe price includes delivery and assembly.
- run something past someonefrasa
- memberi tahu seseorang tentang suatu rencana agar mereka dapat memberikan pendapat atau persetujuanI'll run the idea past my manager tomorrow.
- put something in writingfrasa
- menuliskan suatu penawaran atau kesepakatan secara resmiCould you put that offer in writing, please?
Dengarkan · 1:47
A call about the desk order
Tampilkan transkrip (coba jawab soalnya dulu)
Priya: Thanks for sending the quote, Marco. We're very happy with the quality of the samples, but I have to be honest: at one hundred and fifty per desk, you're the most expensive of the three suppliers we've spoken to.
Marco: I appreciate your honesty. Our price reflects the fact that we use solid oak and offer a ten-year guarantee. But I understand you're working to a budget. What figure did you have in mind?
Priya: Ideally, one hundred and twenty-five.
Marco: I'm afraid that would be below what it costs us to make them. However, if you ordered the matching chairs as well, I could bring the desks down to one hundred and forty.
Priya: That's an interesting offer, but chairs weren't part of our plan. Can we talk about delivery? The new building opens on the first of September, and all one hundred and twenty desks need to be in place by then.
Marco: That's where it gets tricky. The workshop is very busy over the summer. Realistically, we could deliver eighty by the end of August and the remaining forty in mid-September.
Priya: That's not ideal. We'd have classes starting in rooms with no furniture.
Marco: Then let me suggest this. If you can confirm the order by Friday, I'll ask my team to work two extra weekends, and we'll deliver everything by the twenty-eighth of August. I could only come down to one hundred and forty-five, though, because of the extra hours.
Priya: So, one hundred and forty-five per desk, everything delivered on time, and the same guarantee?
Marco: Exactly. And we'll include assembly at no extra cost.
Priya: Well, free assembly would save us quite a lot. I'll need to run it past our finance director, but I think we can work with that. I'll call you back on Thursday.
Marco: Great. I'll put it all in writing this afternoon.
Latihan 1 dari 2
Mengikuti negosiasi
Simak percakapan telepon tersebut. Pilih jawaban yang paling tepat.
Latihan 2 dari 2
Angka dan detail
Dengarkan lagi dan ketik kata atau angka yang hilang. Kamu boleh menulis angka dengan kata atau digit.
Marco's original price is per desk.
Marco's desks come with a guarantee of years.
The school needs desks in total.
Priya must confirm the order by .
Everything will be delivered by the of August.
The final price they discuss is per desk.
Sumber
Naskah asli dari Joy English, dibacakan oleh suara sintetis (text-to-speech) sumber terbuka (Kokoro-82M, Apache-2.0).
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