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التفاوض على طلب أثاث

الاسم:التاريخ:

عميلة وصانع أثاث يناقشان هاتفيًا السعر والتسليم وشروط طلب كبير.

الصوت وتصحيح الإجابات: https://joy-english.com/ar/listening/supplier-negotiation

متابعة التفاوض

استمع إلى المكالمة الهاتفية. اختر أفضل إجابة.

What is the outcome of the call?
- a) Priya rejects Marco's offer
- b) Marco accepts Priya's first price
- c) They reach an agreement that still needs approval
- d) They decide to meet again to discuss the chairs
How does Marco explain his original price?
- a) The cost of delivery has gone up
- b) He uses high-quality wood and offers a long guarantee
- c) His workshop is very busy in summer
- d) He has to pay his team for extra weekends
Why does Marco refuse Priya's first figure?
- a) It is lower than the cost of making the desks
- b) He has another customer who will pay more
- c) She has not ordered enough desks
- d) It does not include delivery
What does Marco ask for in return for his first lower price?
- a) A larger number of desks
- b) Payment in advance
- c) A later delivery date
- d) An order for chairs as well
What is Priya's main concern about delivery?
- a) The desks might be damaged on the way
- b) Some rooms would have no desks when classes begin
- c) The new building is not ready yet
- d) Assembly would take too long
How will Marco manage to deliver everything on time?
- a) By buying desks from another supplier
- b) By making smaller desks
- c) By asking his team to work extra weekends
- d) By starting the work in September
What does Priya imply when she says she needs to run the offer past the finance director?
- a) She is likely to accept, but cannot make the final decision alone
- b) She thinks the offer is still far too expensive
- c) She plans to look for a cheaper supplier
- d) She wants the finance director to negotiate instead
How does Priya react to the offer of free assembly?
- a) She says the school can do it themselves
- b) She sees it as a real saving
- c) She thinks it is not important
- d) She asks Marco to take it out of the price

الأرقام والتفاصيل

استمع مرة أخرى واكتب الكلمة أو الرقم الناقص. يمكنك كتابة الأرقام بالكلمات أو بالأرقام.

Marco's original price is ___ per desk.
Marco's desks come with a guarantee of ___ years.
The school needs ___ desks in total.
Priya must confirm the order by ___.
Everything will be delivered by the ___ of August.
The final price they discuss is ___ per desk.

مفتاح الإجابات

متابعة التفاوض

c) They reach an agreement that still needs approvalترى بريا أن بإمكانهم التعامل مع العرض، لكن عليها أن تعرضه أولًا على المدير المالي.
b) He uses high-quality wood and offers a long guaranteeيقول إن السعر يعكس خشب البلوط الصلب والضمان الطويل. أما عطلتا نهاية الأسبوع الإضافيتان فتأتيان لاحقًا وتؤثران في سعر مختلف.
a) It is lower than the cost of making the desksيقول إنه سيكون أقل مما تكلّفهم صناعة المكاتب.
d) An order for chairs as wellيعرض سعرًا أقل إذا طلبت بريا أيضًا الكراسي المطابقة.
b) Some rooms would have no desks when classes beginإذا وصلت بعض المكاتب في منتصف سبتمبر، فستبدأ الدراسة في قاعات بلا أثاث.
c) By asking his team to work extra weekendsيعرض أن يطلب من فريقه العمل في عطلتي نهاية أسبوع إضافيتين إذا أكدت بريا بسرعة.
a) She is likely to accept, but cannot make the final decision aloneتضيف “I think we can work with that”، وهذا يدل على أنها إيجابية لكنها تحتاج إلى موافقة.
b) She sees it as a real savingتقول إن التجميع المجاني سيوفّر عليهم مبلغًا كبيرًا.

الأرقام والتفاصيل

one hundred and fifty / a hundred and fifty / one hundred fifty / 150تقول بريا إن عرض السعر مئة وخمسون للمكتب الواحد.
ten / 10يعرض ماركو ضمانًا لمدة عشر سنوات.
one hundred and twenty / a hundred and twenty / one hundred twenty / 120تقول بريا إن جميع المكاتب، وعددها مئة وعشرون، يجب أن تكون في أماكنها.
Fridayيتوقف عرض ماركو على أن تؤكد بريا الطلب بحلول يوم الجمعة.
twenty-eighth / twenty eighth / 28th / 28يعد ماركو بالتسليم بحلول الثامن والعشرين من أغسطس.
one hundred and forty-five / a hundred and forty-five / one hundred forty-five / 145بسبب الساعات الإضافية، لا يستطيع ماركو خفض السعر إلا إلى مئة وخمسة وأربعين.

النص المكتوب

Priya: Thanks for sending the quote, Marco. We're very happy with the quality of the samples, but I have to be honest: at one hundred and fifty per desk, you're the most expensive of the three suppliers we've spoken to.

Marco: I appreciate your honesty. Our price reflects the fact that we use solid oak and offer a ten-year guarantee. But I understand you're working to a budget. What figure did you have in mind?

Priya: Ideally, one hundred and twenty-five.

Marco: I'm afraid that would be below what it costs us to make them. However, if you ordered the matching chairs as well, I could bring the desks down to one hundred and forty.

Priya: That's an interesting offer, but chairs weren't part of our plan. Can we talk about delivery? The new building opens on the first of September, and all one hundred and twenty desks need to be in place by then.

Marco: That's where it gets tricky. The workshop is very busy over the summer. Realistically, we could deliver eighty by the end of August and the remaining forty in mid-September.

Priya: That's not ideal. We'd have classes starting in rooms with no furniture.

Marco: Then let me suggest this. If you can confirm the order by Friday, I'll ask my team to work two extra weekends, and we'll deliver everything by the twenty-eighth of August. I could only come down to one hundred and forty-five, though, because of the extra hours.

Priya: So, one hundred and forty-five per desk, everything delivered on time, and the same guarantee?

Marco: Exactly. And we'll include assembly at no extra cost.

Priya: Well, free assembly would save us quite a lot. I'll need to run it past our finance director, but I think we can work with that. I'll call you back on Thursday.

Marco: Great. I'll put it all in writing this afternoon.