Joy English
Joy English

B2 Use of English

B2Communication at work35 min

Test 5: Communication at work

A mixed grammar and vocabulary test about communicating with colleagues and clients: choose the right word, write missing words and build new words.

This B2 Use of English test mixes vocabulary, collocations, linking words and grammar. All the sentences are about emails, meetings, feedback and working well with colleagues. In Part 1 you choose the best option, in Part 2 you write one missing word, and in Part 3 you change a word so that it fits the sentence.

Exercise 1 of 3

Part 1: Multiple-choice gaps

Choose the word or phrase that best completes each sentence.

  1. Before the meeting, Lena sent everyone an agenda so that they could _____ their thoughts.

  2. If you disagree with a colleague, try to _____ your concerns calmly and in private.

  3. Kofi's manager gave him some _____ feedback, which helped him improve his presentations.

  4. Writing short, clear emails saves time and helps to _____ misunderstandings.

  5. The project failed partly because the two teams didn't _____ information with each other.

  6. _____ the deadline was approaching, nobody seemed to know who was responsible for the final report.

  7. Aiko suggested _____ a short video call every morning to keep the team updated.

  8. Jamal was asked to _____ the main points of the discussion in a short email.

0 of 8 answered

Exercise 2 of 3

Part 2: Open gaps

Type one word in each gap.

  1. I look forward hearing your thoughts on the proposal.

  2. Please let me know if there is anything I can do to help.

  3. Ravi got well with his colleagues from the very first day.

  4. The manager asked us we had any questions about the new system.

  5. The instructions were written in a confusing way that nobody understood them.

  6. Try to reply to clients within twenty-four hours, if you can only say that you are looking into the problem.

  7. It was the lack of communication, not the budget, caused the project to fail.

  8. Sofia apologised replying late and explained that she had been ill.

0 of 8 answered

Exercise 3 of 3

Part 3: Word formation

Use the word in CAPITALS at the end of each sentence to form a word that fits the gap. Type one word.

  1. Good skills are essential in almost every job. (COMMUNICATE)

  2. Half the team were by the instructions and did the wrong task. (CONFUSE)

  3. It is to interrupt a colleague while they are giving a presentation. (POLITE)

  4. Tomás responded to the client's complaint calmly and . (DIPLOMACY)

  5. There was a between the two departments about who should pay for the new software. (AGREE)

  6. Managers who listen to their staff tend to earn more trust. (ATTENTION)

  7. Sending messages late at night can put pressure on employees. (NECESSARY)

  8. Her presentation was clear, well organised and very , so the board approved the plan. (PERSUADE)

0 of 8 answered

Source

Original lesson by Joy English.

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