Joy English · Level B2 · Bisnisjoy-english.com

Menegosiasikan pesanan furnitur

Nama:Tanggal:

Seorang klien dan pembuat furnitur membahas harga, pengiriman, dan syarat untuk pesanan besar lewat telepon.

Audio dan pemeriksaan jawaban: https://joy-english.com/id/listening/supplier-negotiation

Mengikuti negosiasi

Simak percakapan telepon tersebut. Pilih jawaban yang paling tepat.

What is the outcome of the call?
- a) Priya rejects Marco's offer
- b) Marco accepts Priya's first price
- c) They reach an agreement that still needs approval
- d) They decide to meet again to discuss the chairs
How does Marco explain his original price?
- a) The cost of delivery has gone up
- b) He uses high-quality wood and offers a long guarantee
- c) His workshop is very busy in summer
- d) He has to pay his team for extra weekends
Why does Marco refuse Priya's first figure?
- a) It is lower than the cost of making the desks
- b) He has another customer who will pay more
- c) She has not ordered enough desks
- d) It does not include delivery
What does Marco ask for in return for his first lower price?
- a) A larger number of desks
- b) Payment in advance
- c) A later delivery date
- d) An order for chairs as well
What is Priya's main concern about delivery?
- a) The desks might be damaged on the way
- b) Some rooms would have no desks when classes begin
- c) The new building is not ready yet
- d) Assembly would take too long
How will Marco manage to deliver everything on time?
- a) By buying desks from another supplier
- b) By making smaller desks
- c) By asking his team to work extra weekends
- d) By starting the work in September
What does Priya imply when she says she needs to run the offer past the finance director?
- a) She is likely to accept, but cannot make the final decision alone
- b) She thinks the offer is still far too expensive
- c) She plans to look for a cheaper supplier
- d) She wants the finance director to negotiate instead
How does Priya react to the offer of free assembly?
- a) She says the school can do it themselves
- b) She sees it as a real saving
- c) She thinks it is not important
- d) She asks Marco to take it out of the price

Angka dan detail

Dengarkan lagi dan ketik kata atau angka yang hilang. Kamu boleh menulis angka dengan kata atau digit.

Marco's original price is ___ per desk.
Marco's desks come with a guarantee of ___ years.
The school needs ___ desks in total.
Priya must confirm the order by ___.
Everything will be delivered by the ___ of August.
The final price they discuss is ___ per desk.

Kunci jawaban

Mengikuti negosiasi

c) They reach an agreement that still needs approvalPriya merasa mereka bisa menerima penawaran itu, tetapi ia perlu membicarakannya dulu dengan direktur keuangan.
b) He uses high-quality wood and offers a long guaranteeIa mengatakan harga itu mencerminkan kayu ek solid dan garansi yang panjang. Tambahan akhir pekan baru dibahas kemudian dan memengaruhi harga yang berbeda.
a) It is lower than the cost of making the desksIa mengatakan harga itu akan berada di bawah biaya pembuatan meja-meja tersebut.
d) An order for chairs as wellIa menawarkan harga lebih rendah jika Priya juga memesan kursi yang serasi.
b) Some rooms would have no desks when classes beginJika sebagian meja baru tiba pada pertengahan September, kelas akan dimulai di ruangan tanpa furnitur.
c) By asking his team to work extra weekendsIa menawarkan untuk meminta timnya bekerja dua akhir pekan tambahan jika Priya segera memastikan pesanan.
a) She is likely to accept, but cannot make the final decision aloneIa menambahkan "I think we can work with that", yang menunjukkan ia bersikap positif tetapi masih memerlukan persetujuan.
b) She sees it as a real savingIa mengatakan perakitan gratis akan menghemat cukup banyak biaya bagi mereka.

Angka dan detail

one hundred and fifty / a hundred and fifty / one hundred fifty / 150Priya mengatakan penawarannya seratus lima puluh per meja.
ten / 10Marco menawarkan garansi sepuluh tahun.
one hundred and twenty / a hundred and twenty / one hundred twenty / 120Priya mengatakan seluruh seratus dua puluh meja harus sudah terpasang.
FridayPenawaran Marco bergantung pada Priya yang memastikan pesanan paling lambat hari Jumat.
twenty-eighth / twenty eighth / 28th / 28Marco menjanjikan pengiriman paling lambat tanggal dua puluh delapan Agustus.
one hundred and forty-five / a hundred and forty-five / one hundred forty-five / 145Karena jam kerja tambahan, Marco hanya bisa menurunkan harga menjadi seratus empat puluh lima.

Transkrip

Priya: Thanks for sending the quote, Marco. We're very happy with the quality of the samples, but I have to be honest: at one hundred and fifty per desk, you're the most expensive of the three suppliers we've spoken to.

Marco: I appreciate your honesty. Our price reflects the fact that we use solid oak and offer a ten-year guarantee. But I understand you're working to a budget. What figure did you have in mind?

Priya: Ideally, one hundred and twenty-five.

Marco: I'm afraid that would be below what it costs us to make them. However, if you ordered the matching chairs as well, I could bring the desks down to one hundred and forty.

Priya: That's an interesting offer, but chairs weren't part of our plan. Can we talk about delivery? The new building opens on the first of September, and all one hundred and twenty desks need to be in place by then.

Marco: That's where it gets tricky. The workshop is very busy over the summer. Realistically, we could deliver eighty by the end of August and the remaining forty in mid-September.

Priya: That's not ideal. We'd have classes starting in rooms with no furniture.

Marco: Then let me suggest this. If you can confirm the order by Friday, I'll ask my team to work two extra weekends, and we'll deliver everything by the twenty-eighth of August. I could only come down to one hundred and forty-five, though, because of the extra hours.

Priya: So, one hundred and forty-five per desk, everything delivered on time, and the same guarantee?

Marco: Exactly. And we'll include assembly at no extra cost.

Priya: Well, free assembly would save us quite a lot. I'll need to run it past our finance director, but I think we can work with that. I'll call you back on Thursday.

Marco: Great. I'll put it all in writing this afternoon.