Joy English · Level C1 · Community and societyjoy-english.com

More than a mended toaster

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A feature article about a volunteer repair event, asking what such gatherings achieve beyond fixing objects.

More than a mended toaster

On the first Saturday of every month, the parish hall in Ashby Quay smells of solder, tea and warm dust. Tables are pushed together under the strip lights, and at each one a volunteer is bent over somebody else's broken possession: a toaster that no longer pops, a lamp with a flickering temper, a cardigan whose elbow has finally surrendered. Nobody pays for the work, though a jar by the door collects coins for the kettle fund.

The idea behind such gatherings, usually known as repair cafés, began in the Netherlands in the late 2000s and has since been taken up in many countries. The format varies little. Visitors bring something that has stopped working; a volunteer, who may be a retired engineer, a seamstress or merely a stubborn amateur, examines it alongside the owner; and, whenever possible, the two of them mend it together. The insistence on "together" is deliberate. Organisers say they have no wish to run a free repair shop, which would invite people to treat the volunteers as a service rather than as neighbours.

Kiran Doshi, who spent thirty years as an electrician and now runs the Ashby Quay table, is unsentimental about the results. "About two in three things leave working," he says, a ratio that, he concedes, depends heavily on what is brought through the door. Simple faults, such as a loose wire or a worn belt, are quickly dealt with. Devices sealed with glue or unusual screws are another matter, and he is wary of promising anything about them. "We can often find out what's wrong," he says. "Whether anyone is allowed to put it right is a different question."

Environmental arguments are usually the first offered in favour of the movement, and they are not unreasonable: manufacturing a new appliance consumes materials and energy, so every year added to the life of an existing one is, in principle, a small saving. Yet the volunteers I spoke to were curiously reluctant to rest their case on this. Few could say with confidence how much waste their town had avoided, and several suspected that the figure, if anyone calculated it, would be modest. What they spoke about, with far greater animation, was something harder to measure.

"People arrive apologising," said Gwen Okafor, who mends clothes. "They say they're hopeless, that they've never been able to do anything with their hands. By the end of the afternoon they're holding the needle themselves." Some researchers who study such events suggest something similar: the sense of competence that a successful repair brings can outlast the repair itself, and, perhaps more surprisingly, the conversations that happen over the workbench often matter as much as the object on it. In a town where, by general admission, neighbours have grown used to nodding rather than talking, this counts for a good deal.

Not everything can be rescued, of course, and the hall's back table is piled with the casualties: a radio beyond saving, a vacuum cleaner whose motor has given out. But the owners of these, too, tend to leave in decent spirits, having at least understood what went wrong. It is a small consolation, perhaps, yet in an economy that encourages us to regard our possessions as disposable and our ignorance of them as normal, it is hardly a trivial one.

Understand the text

Read the text. Choose the best answer.

  1. What is the main point of the article?
    • a) Repair cafés are an inexpensive way to fix household goods.
    • b) Repair cafés are more valuable for what they do for people than for the objects they mend.
    • c) Most modern appliances cannot be repaired at all.
    • d) Volunteers need better training before they can help.
  2. Why do organisers insist that owner and volunteer mend things "together"?
    • a) It makes repairs faster.
    • b) Volunteers cannot work without help.
    • c) The council requires it.
    • d) They do not want volunteers to be treated simply as a service.
  3. How would you describe Kiran Doshi's attitude to the results?
    • a) Realistic and cautious
    • b) Boastful and confident
    • c) Bitter and discouraged
    • d) Careless and casual
  4. What does "Whether anyone is allowed to put it right" imply?
    • a) Volunteers are not trained to repair anything.
    • b) Some products are made in ways that discourage repair.
    • c) The hall has strict rules about what can be repaired.
    • d) Owners usually refuse help.
  5. What does the writer suggest about the environmental case for repair cafés?
    • a) It is plausible, but the volunteers do not rely on it and the effect may be small.
    • b) It is false and should be ignored.
    • c) It is the main reason why people volunteer.
    • d) It has been proved by careful calculation.
  6. In the fifth paragraph, "this" in "this counts for a good deal" refers to
    • a) the number of items mended
    • b) the apology people make on arrival
    • c) the contact and conversation at the workbench
    • d) the research carried out by scientists
  7. Why does the writer quote Gwen Okafor?
    • a) To explain how to mend a cardigan
    • b) To show how the events can build people's confidence
    • c) To criticise people who say they are hopeless
    • d) To argue that repairs should be paid for
  8. What is the writer's attitude in the final paragraph?
    • a) Disappointed that so many items cannot be mended
    • b) Doubtful that the events will continue
    • c) Quietly positive, because even a small gain has real value
    • d) Amused by the owners' reactions

Vocabulary and detail

Choose the best answer, or type the missing word or words from the text.

  1. "Unsentimental" describes someone who
    • a) is practical and not ruled by emotion
    • b) is lonely
    • c) is sad about the past
    • d) loves old things
  2. "Wary of" in the third paragraph means
    • a) proud of
    • b) careful about
    • c) bored with
    • d) keen on
  3. "Animation" in the fourth paragraph means
    • a) drawn films
    • b) a long delay
    • c) liveliness
    • d) a set of rules
  4. "Casualties" in the final paragraph refers to the items that
    • a) could not be repaired
    • b) were stolen
    • c) were brought in by mistake
    • d) were repaired twice
  5. "Disposable" in the final paragraph describes possessions that we
    • a) keep for a long time
    • b) treat as not worth keeping
    • c) lend to neighbours
    • d) buy second-hand
  6. According to Kiran, about ___ in three things leave working.
  7. Repair cafés began in the ___.
  8. The repair café in Ashby Quay meets in the parish ___.

Answer key

Understand the text

  1. b) Repair cafés are more valuable for what they do for people than for the objects they mend.The writer shows that the volunteers' strongest arguments concern confidence and conversation rather than the number of objects saved.
  2. d) They do not want volunteers to be treated simply as a service.Organisers do not want a free repair shop, which would invite people to treat volunteers "as a service rather than as neighbours".
  3. a) Realistic and cautiousHe gives a fair ratio, says it depends on what is brought, and is wary of promising anything about sealed devices.
  4. b) Some products are made in ways that discourage repair.Devices sealed with glue or unusual screws suggest that some products make repair difficult by design.
  5. a) It is plausible, but the volunteers do not rely on it and the effect may be small.The arguments "are not unreasonable", but volunteers are reluctant to rest their case on them, and the figure would probably be "modest".
  6. c) the contact and conversation at the workbench"This" refers to the conversations over the workbench, which matter in a town where neighbours rarely talk.
  7. b) To show how the events can build people's confidenceHer words show people arriving with no confidence and leaving able to use the needle themselves.
  8. c) Quietly positive, because even a small gain has real valueThe writer calls understanding what went wrong "a small consolation" but "hardly a trivial one".

Vocabulary and detail

  1. a) is practical and not ruled by emotionUnsentimental means practical rather than emotional.
  2. b) careful aboutTo be wary of promising anything is to be careful because it may not be possible to keep the promise.
  3. c) livelinessAnimation here means liveliness and energy in speaking.
  4. a) could not be repairedIn this context the casualties are the broken items that could not be saved.
  5. b) treat as not worth keepingDisposable means made for throwing away, or treated as if it were.
  6. two / 2Kiran says "About two in three things leave working".
  7. netherlands / the netherlands / hollandThe article says the idea "began in the Netherlands in the late 2000s".
  8. hallThe first sentence places the event in "the parish hall in Ashby Quay".