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가구 주문 협상하기

이름:날짜:

고객과 가구 제작자가 전화로 대량 주문의 가격, 배송, 조건을 논의합니다.

오디오와 정답 확인: https://joy-english.com/ko/listening/supplier-negotiation

협상 따라가기

전화 통화를 들으세요. 가장 알맞은 답을 고르세요.

  1. What is the outcome of the call?
    • a) Priya rejects Marco's offer
    • b) Marco accepts Priya's first price
    • c) They reach an agreement that still needs approval
    • d) They decide to meet again to discuss the chairs
  2. How does Marco explain his original price?
    • a) The cost of delivery has gone up
    • b) He uses high-quality wood and offers a long guarantee
    • c) His workshop is very busy in summer
    • d) He has to pay his team for extra weekends
  3. Why does Marco refuse Priya's first figure?
    • a) It is lower than the cost of making the desks
    • b) He has another customer who will pay more
    • c) She has not ordered enough desks
    • d) It does not include delivery
  4. What does Marco ask for in return for his first lower price?
    • a) A larger number of desks
    • b) Payment in advance
    • c) A later delivery date
    • d) An order for chairs as well
  5. What is Priya's main concern about delivery?
    • a) The desks might be damaged on the way
    • b) Some rooms would have no desks when classes begin
    • c) The new building is not ready yet
    • d) Assembly would take too long
  6. How will Marco manage to deliver everything on time?
    • a) By buying desks from another supplier
    • b) By making smaller desks
    • c) By asking his team to work extra weekends
    • d) By starting the work in September
  7. What does Priya imply when she says she needs to run the offer past the finance director?
    • a) She is likely to accept, but cannot make the final decision alone
    • b) She thinks the offer is still far too expensive
    • c) She plans to look for a cheaper supplier
    • d) She wants the finance director to negotiate instead
  8. How does Priya react to the offer of free assembly?
    • a) She says the school can do it themselves
    • b) She sees it as a real saving
    • c) She thinks it is not important
    • d) She asks Marco to take it out of the price

숫자와 세부 내용

다시 듣고 빠진 단어나 숫자를 입력하세요. 숫자는 단어나 아라비아 숫자로 써도 됩니다.

  1. Marco's original price is ___ per desk.
  2. Marco's desks come with a guarantee of ___ years.
  3. The school needs ___ desks in total.
  4. Priya must confirm the order by ___.
  5. Everything will be delivered by the ___ of August.
  6. The final price they discuss is ___ per desk.

정답

협상 따라가기

  1. c) They reach an agreement that still needs approvalPriya는 그 제안으로 진행할 수 있다고 생각하지만, 먼저 재무 이사와 상의해야 합니다.
  2. b) He uses high-quality wood and offers a long guarantee그는 가격에 단단한 오크 목재와 긴 보증이 반영되어 있다고 말합니다. 추가 주말 근무는 나중 일이며 다른 가격에 영향을 줍니다.
  3. a) It is lower than the cost of making the desks그는 그렇게 하면 책상을 만드는 데 드는 비용보다 낮아진다고 말합니다.
  4. d) An order for chairs as well그는 Priya가 어울리는 의자도 함께 주문하면 더 낮은 가격을 제안합니다.
  5. b) Some rooms would have no desks when classes begin일부 책상이 9월 중순에 도착하면 수업이 가구 없는 교실에서 시작될 것입니다.
  6. c) By asking his team to work extra weekends그는 Priya가 빨리 확정해 준다면 팀에게 주말 근무를 두 번 더 해 달라고 요청하겠다고 제안합니다.
  7. a) She is likely to accept, but cannot make the final decision alone그녀는 "I think we can work with that"이라고 덧붙이는데, 이는 긍정적이지만 승인이 필요하다는 것을 보여 줍니다.
  8. b) She sees it as a real saving그녀는 무료 조립이 상당한 비용을 아껴 줄 것이라고 말합니다.

숫자와 세부 내용

  1. one hundred and fifty / a hundred and fifty / one hundred fifty / 150Priya는 견적이 책상 한 개당 150이라고 말합니다.
  2. ten / 10Marco는 10년 보증을 제안합니다.
  3. one hundred and twenty / a hundred and twenty / one hundred twenty / 120Priya는 책상 120개가 모두 설치되어 있어야 한다고 말합니다.
  4. FridayMarco의 제안은 Priya가 금요일까지 주문을 확정하는 데 달려 있습니다.
  5. twenty-eighth / twenty eighth / 28th / 28Marco는 8월 28일까지 배송하겠다고 약속합니다.
  6. one hundred and forty-five / a hundred and forty-five / one hundred forty-five / 145추가 근무 시간 때문에 Marco는 가격을 145까지만 낮출 수 있습니다.

스크립트

Priya: Thanks for sending the quote, Marco. We're very happy with the quality of the samples, but I have to be honest: at one hundred and fifty per desk, you're the most expensive of the three suppliers we've spoken to.

Marco: I appreciate your honesty. Our price reflects the fact that we use solid oak and offer a ten-year guarantee. But I understand you're working to a budget. What figure did you have in mind?

Priya: Ideally, one hundred and twenty-five.

Marco: I'm afraid that would be below what it costs us to make them. However, if you ordered the matching chairs as well, I could bring the desks down to one hundred and forty.

Priya: That's an interesting offer, but chairs weren't part of our plan. Can we talk about delivery? The new building opens on the first of September, and all one hundred and twenty desks need to be in place by then.

Marco: That's where it gets tricky. The workshop is very busy over the summer. Realistically, we could deliver eighty by the end of August and the remaining forty in mid-September.

Priya: That's not ideal. We'd have classes starting in rooms with no furniture.

Marco: Then let me suggest this. If you can confirm the order by Friday, I'll ask my team to work two extra weekends, and we'll deliver everything by the twenty-eighth of August. I could only come down to one hundred and forty-five, though, because of the extra hours.

Priya: So, one hundred and forty-five per desk, everything delivered on time, and the same guarantee?

Marco: Exactly. And we'll include assembly at no extra cost.

Priya: Well, free assembly would save us quite a lot. I'll need to run it past our finance director, but I think we can work with that. I'll call you back on Thursday.

Marco: Great. I'll put it all in writing this afternoon.