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Joy English · Level B2 · Workjoy-english.com

A product recall notice

Name:Date:

Understand a formal safety notice.

Listen to each sentence and write what you hear.

Audio and answer checking: https://joy-english.com/listening-lessons/a-product-recall-notice

Words to know

recall
To ask customers to return a product.
kettle
A container for boiling water.
refund
Money that a shop gives back to you.

Answer key

  1. We are recalling one model of our electric kettle.The stress in “recalling” is on “call”.
  2. A fault in the switch may cause it to overheat.“Overheat” means become too hot.
  3. Customers should stop using the kettle immediately.After “stop”, use the -ing form.
  4. You can return it to any of our stores for a full refund.“Full refund” means all your money back.
  5. We apologize for any inconvenience this may cause.British “apologise” is also accepted.

Joy English · free English practice · https://joy-english.com/listening-lessons/a-product-recall-notice