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Joy English · Level A2 · Shoppingjoy-english.com

A problem with my order

Name:Date:

Understand a simple complaint and a solution.

Listen to each sentence and write what you hear.

Audio and answer checking: https://joy-english.com/listening-lessons/a-problem-with-my-order

Words to know

delivery
Something brought to your home.
size
How big something is.
pair
Two things of the same kind used together.

Answer key

  1. Hello, I'm calling about my order.“I’m calling about”: listen for the -ing. The t of “about” is short.
  2. What seems to be the problem?“Seems to be” makes the question polite. The stress in “problem” is on “prob”.
  3. The shoes are the wrong size.“Shoes are” links: “shoo-zar”.
  4. We can send you a new pair tomorrow.“Send you” sounds like “sen-ju”. A pair of shoes is two shoes.
  5. That's great, thank you very much.The t of “that’s” joins the s. “Thank you” is said as one unit but written as two words.

Joy English · free English practice · https://joy-english.com/listening-lessons/a-problem-with-my-order