Joy English · Level C1 · Workjoy-english.com
A manager explains the new handover process
Name:Date:
Follow workplace instructions with obligations, sequence and benefits.
Listen to each sentence and write what you hear.
Audio and answer checking: https://joy-english.com/listening-lessons/a-manager-explains-the-new-handover-process
Words to know
- handover
- The act of passing work to another person.
- colleague
- A person you work with.
- template
- A ready-made form to be filled in.
- confusion
- A state of not understanding clearly.
Answer key
- I would like to explain how the new handover process will work, since several of you have asked.'Handover' is one word, though some writers use a hyphen: 'hand-over'. 'Since' here means because.
- Whenever a colleague leaves a project, they must write a short note describing what is finished and what is not.'Colleague' is said COL-eeg. 'They' is used for one person, and 'must' shows obligation.
- The person taking over will then have a brief meeting to ask questions while the details are still fresh.'Taking over' means taking responsibility. 'Still fresh' means not yet forgotten.
- Although this will take a little extra time at first, it should prevent the confusion we have experienced recently.'Although' introduces a small disadvantage. 'Confusion we have experienced' leaves out 'that'.
- A template is available on the shared drive, and I would encourage everyone to use it from next week.'Template' is stressed on the first syllable: TEM-plate. 'Encourage everyone' links as 'encourage-everyone'.