Joy English · Level B2 · Workjoy-english.com

A call with a supplier

Name:Date:

Understand a problem and the solution in a business call.

Listen to each sentence and write what you hear.

Audio and answer checking: https://joy-english.com/listening-lessons/a-call-with-a-supplier

Words to know

short notice
Little warning before something happens.
crushed
Pressed so hard that it is damaged.
express delivery
A fast delivery service.

Answer key

  1. Thanks for joining the call at such short notice.“At short notice” means with little warning.
  2. No problem. I understand the last order arrived damaged.“Arrived damaged” — the d of “arrived” runs into “damaged”.
  3. Yes, around a fifth of the boxes were crushed.“A fifth” means one part in five.
  4. We'll send replacements by express delivery.“We’ll” is “we will”.
  5. Could you also review how the goods are packed?The dz sound of “goods” runs into “are”.