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TOEIC-style: Business vocabulary and grammar

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Independent practice in the TOEIC reading style, not an official test: complete workplace sentences by choosing the right business word, grammar form or linking word.

Business vocabulary

Choose the word that best completes each sentence.

  1. All expense claims must be ___ by a department manager before they can be paid.
    • a) permitted
    • b) approved
    • c) admitted
    • d) consented
  2. Because of high demand, the new printer model is currently out of ___.
    • a) order
    • b) store
    • c) supply
    • d) stock
  3. Applications received after the ___ will not be considered.
    • a) deadline
    • b) timetable
    • c) agenda
    • d) expiry
  4. The company has decided to ___ its customer service hours to include Saturday mornings.
    • a) enlarge
    • b) postpone
    • c) extend
    • d) rise
  5. Ms Okafor has more than ten years of ___ in project management.
    • a) experiment
    • b) experience
    • c) expert
    • d) expense
  6. Our new supplier offers a 10% ___ on orders of more than 500 units.
    • a) refund
    • b) receipt
    • c) deposit
    • d) discount
  7. The board meeting has been ___ until next Wednesday because the director is travelling.
    • a) postponed
    • b) prevented
    • c) provided
    • d) preferred
  8. Please find attached the ___ for last month's cleaning services; payment is due within 14 days.
    • a) receipt
    • b) invoice
    • c) estimate
    • d) budget
  9. The hotel's conference hall can ___ up to 200 guests.
    • a) attend
    • b) accompany
    • c) accommodate
    • d) assemble
  10. To ___ the deadline, the design team worked late every evening last week.
    • a) meet
    • b) reach
    • c) make up
    • d) keep

Grammar and word forms

Choose the word or phrase that best completes each sentence.

  1. The quarterly report must be completed ___ the end of the week.
    • a) until
    • b) by
    • c) since
    • d) during
  2. Mr Haddad, ___ joined the company last year, now manages the regional office.
    • a) which
    • b) whose
    • c) whom
    • d) who
  3. The new software has made the ordering process much more ___.
    • a) efficient
    • b) efficiency
    • c) efficiently
    • d) efficiencies
  4. If the shipment ___ by Friday, we will contact the supplier.
    • a) will not arrive
    • b) does not arrive
    • c) would not arrive
    • d) not arriving
  5. All staff are required ___ the safety training before using the new equipment.
    • a) completing
    • b) complete
    • c) to complete
    • d) completed
  6. The proposal was ___ well received that the client signed the contract the same day.
    • a) such
    • b) too
    • c) very
    • d) so
  7. ___ the delay in delivery, the project was finished on time.
    • a) Despite
    • b) Although
    • c) However
    • d) Even
  8. Neither the manager ___ her assistant was available to answer the call.
    • a) or
    • b) nor
    • c) and
    • d) but
  9. The training session was ___ by more than forty employees.
    • a) attending
    • b) attendance
    • c) attended
    • d) attendant

Answer key

Business vocabulary

  1. b) approvedClaims, budgets and plans are approved by someone with authority. Consent is followed by to, and permitted and admitted do not fit claims.
  2. d) stockOut of stock means a shop has none left to sell. Out of order means broken.
  3. a) deadlineA deadline is the latest time by which something must be done.
  4. c) extendWe extend opening or service hours when we make them longer.
  5. b) experienceYears of experience in a field is a common phrase in job applications and introductions.
  6. d) discountA discount is a reduction in price, often given for large orders.
  7. a) postponedPostpone means move an event to a later time; it is often followed by until.
  8. b) invoiceAn invoice is a request for payment. A receipt shows that payment has already been made.
  9. c) accommodateAccommodate means have enough space for a certain number of people.
  10. a) meetThe usual collocation is meet a deadline, meaning finish the work in time.

Grammar and word forms

  1. b) byBy means not later than a certain time. Until describes an action that continues up to a time.
  2. d) whoWho refers to a person and is the subject of the relative clause (who joined).
  3. a) efficientAfter make + object + more, we need an adjective: more efficient.
  4. b) does not arriveIn a first conditional, the if-clause uses the present simple, not will.
  5. c) to completeBe required is followed by the to-infinitive: are required to complete.
  6. d) soSo + adverb + that shows a result: so well received that ...
  7. a) DespiteDespite is followed by a noun phrase (the delay). Although needs a full clause.
  8. b) norNeither always pairs with nor.
  9. c) attendedThis is a passive sentence (was + past participle): was attended by.